MOOV is a comprehensive and integrated management system for delivery and shipping operations. The system provides smart solutions for order tracking, driver management, and stores, with an easy-to-use interface that helps improve the efficiency of delivery operations.
Yes, MOOV is fully compatible with mobile devices. Merchants and drivers can access the system through the mobile app or browser on their smartphones.
MOOV provides an integrated financial system that automatically tracks all collections and receivables. You can monitor due payments, received payments, and generate detailed financial reports.
Yes, the system provides ready-made and detailed financial reports including sales reports, collections, receivables, and profits. These reports can be exported in various formats such as Excel or PDF.
All fees and commissions are clear and specified in subscription packages. There are no hidden or surprise fees. You can review all fee details before subscribing.
Yes, MOOV supports multiple currencies. You can work with multiple currencies simultaneously and manage prices and payments for each currency separately.
Yes, the subscription includes comprehensive training sessions to ensure you make full use of the system. We provide training on using all available features and functions.
Yes, we provide technical support 24/7 throughout the week. You can contact us via phone, email, or through the system itself to get immediate assistance.
Updates are automatically applied to the cloud system. You will be notified of new updates and added features. No action is required from your side.
Yes, we use the latest security and encryption technologies to protect your data. All data is encrypted and stored on secure servers with regular backups to ensure no data loss.
Yes, you can export all your data at any time in various formats such as Excel, CSV, or PDF. You have complete control over your data.
Yes, you can add an unlimited number of employees within your company. Each employee can have a private account with specific permissions according to their role in the company.
MOOV provides an advanced permissions system that allows precise definition of each employee's permissions. You can grant specific permissions to each employee, such as viewing orders only, managing drivers, or full access.
Yes, we provide custom packages for large companies that include special features such as dedicated technical support, advanced APIs, and integration with other systems. Please contact us to discuss your needs.
No, MOOV is a cloud-based system and does not require any special devices or servers. You can access the system from any internet-connected device through a web browser.
Yes, MOOV supports managing multiple branches and cities under one account. You can add multiple branches and manage each branch separately while having the ability to track operations centrally.
Yes, MOOV provides Application Programming Interfaces (APIs) that allow integration with e-stores and various ERP systems. Orders can be automatically imported and shipment statuses updated directly.
Yes, each store can track all its orders in real-time. The store can see the order status, shipment location, and expected delivery date through its dashboard.
You can easily add drivers from the control panel and assign them to different areas. The system supports defining geographic areas and managing order distribution to drivers based on their location.
Yes, MOOV provides an advanced tracking system that allows monitoring shipment status in real-time. Stores and customers can see the current shipment location and expected delivery date.
Yes, MOOV fully supports Cash on Delivery (COD). The collection process from customers and financial receivables management can be easily handled through the system.
Packages differ in the number of available orders and included features. Basic packages are suitable for small businesses, while advanced packages provide additional features such as advanced reports and premium support.
Yes, you can upgrade or downgrade your packages at any time through the control panel. Changes are applied immediately and price differences are calculated automatically.
When the specified number of orders is exceeded, additional fees are applied to each extra order. You can monitor the number of orders used from the control panel and upgrade when needed.
Yes, you can delete or hide unwanted data through the control panel. The system provides multiple options for data management while maintaining financial record integrity.
